Cancelation Policy 

Your appointments are very important to the Niketa Hair Lounge team; each appointment is reserved especially for you. At Niketa Hair Lounge we understand that circumstances may change and booking amendments may be necessary, therefore we respectfully request 24 hours notice for cancellations. 

Strict 24 hour cancellation policy   

Please understand that when you forget to cancel your appointment within the 24 hour cancellation time we miss the opportunity to fill that time, therefore customers awaiting appointments miss the opportunity to receive our services. A 48 hour appointment reminder is sent via text message as we understand that appointments may have been made in advance. Since the appointments are made individually for you, a cancellation fee of 50% will apply.

Less than 24 hours notice will result in a 50% charge, if a multiple service or group appointment is cancelled a 50% charge per service will be made. 

Online Booking Terms & Conditions 

We would like to ensure that your appointment at the salon runs as smoothly as possible. Please read our booking rules and guidance so that you get the most from your visit to us. 

•    We will contact you to discuss any alterations to your appointment 

•    Prices are intended as guide only. You will be charged for the services you receive, which may differ from the services you have booked. 

•    Prices do not include any promotions, offers or discounts that you may be entitled to eg Recommended Friend, Colour Sale, etc. 

•    Bookings made online may need to be slightly amended to fit in with salon time slots and stylists commitments. Please ensure that we have a current contact phone number for you (preferably a mobile!) 

•    If you miss your appointment or cancel it with less than 24 hours’ notice, we may charge you. 

If you are unable to find the availability that you are looking for, don't worry , just give us a ring and our Reception Team will do their very best to find an appointment to suit your needs! 

Colours & Perms 

•    When booking your colour or perm, please remember to book either a Cut & finish, or a blow dry to go with it. 

•    If you are booking for a colour service, hair tint or perming. (Niketa Hair Lounge )  you will need a skin test 48 hours before you have the full treatment.Tests are available without an appointment and are free. Failure to have a skin test may result in us being unable to carry out your treatment(s). 

•    Colour corrections and transformations – sometimes changing your colour is easy, other times it’s more complicated. We recommend that you contact the salon for advice before making your reservation. 

•    For a quotation for transformations or corrections please visit the salon for a consultation. Alternatively we will happily offer a price range by telephone. 

Special Occasions 

Bridal Hair and hair for special occassions is somthing of a specialty, and we would resuggest that these should be booked through the Salon Reception Team who can advise on the best stylist to meet your requirements.